Frequently Asked Questions

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  • My boiler is broken, I don’t have hot water and heating, help!

    You are now in the right place to get this sorted out quickly so don’t worry. We can install a new boiler within 24-48 hours.

    Simply apply to start your enquiry. We will ask you simple questions to identify property and boiler details and how soon you need a new boiler. All urgent enquiries are treated with priority.

    Do your best to answer the questions but if you are unsure then don’t worry as the next step will be for one of our friendly advisors to give you a call and discuss it all with you. You shouldn’t have to wait long, we have a special procedure to get things moving super quickly for you. Let’s get started.

  • Do you install the latest new boilers?

    Yes we have a wide selection of ‘A’ rated boilers and manufacturers to suit every interest and budget. The boilers are the latest condensing technology and offer superb 91% efficiency together with being ECO friendly for the environment.

    The Boilers are so good that they come with up to 10-year warranties on parts and labour. Boilers have the latest smart controls, LED panels and various thermostat technologies including wall mounted, automatic heating and control via Smart phone, chemical cleanse of your whole heating system plus magnetic filter to capture any rust within it. The choice is yours. Let’s get started.

  • My boiler is broken and I haven’t any money to sort it out?

    It’s ok, that is exactly what we are offering. Our Help-to-Buyscheme has a variety of payment options including buy now and pay nothing for 12 months, and various finance schemes. This will enable you to buy with confidence knowing that you can afford the boiler or heating system you need.

    Simply apply now to start your enquiry. Based on your answers to the simple questions, the web site will guide you down the best route available for your circumstances.

    The New Boiler Costs team is here to help you every step of the way. There is no need to feel worried. Our only focus throughout is to help you buy and install a new boiler for you, your property and your family needs. Let’s get started.

  • I’ve heard you can save money with a new boiler, how?

    With a new ‘A’ rated boiler you can save around £350 per year on your gas or fuel bills based on figures from the Energy Savings Trust from March 2016. The EST also estimate that around 60% of your yearly spend on energy is based on your boiler so ensuring you have a modern energy efficient boiler is an important consideration for any home.

    Condensing boilers are designed to recycle heat which is commonly lost with old type boilers through flue systems. Savings depend on property size and the thermal performance of your property:

    An additional £130 per year can be saved when implementing the latest thermostatic controls, and certain cleaning treatments can give around 15% more fuel efficiency then a dirty one. All of these can be discussed with our qualified advisor when selecting your boiler or heating system. Let’s get started.

  • Do you offer on-going repair, maintenance and servicing?

    Yes we do. Unlike many heating companies who are only focused on the sale of the boiler, New Boiler Costs handles the full spectrum of boiler and system repair, maintenance and servicing for up to 10 years. This is all included into your monthly payment plan. You really are in good hands with us. Let’s get started.

  • I’ve not heard of New Boiler Costs, please tell me more?

    New Boiler Costs is a trading name of Grant Me Savings Limited, that operates as an Appointed Representative of European AG Retail Limited T/AS Zanussi Boilers who are authorised and regulated by the Financial Conduct Authority. We are a credit broker and not a lender, and offer credit from a panel of lenders. Zanussi Boilers has over 100 years of experience and over 30,000 happy customers.

    Each of our local installers uses only Gas Safe registered engineers and can offer you the most accurate and unbiased advice, and help you choose the right equipment at the right price, that will make your home warmer while saving you money on your energy bills.

    Being FCA regulated, we are legally binded to give you the best advice when choosing a new boiler or heating system.

  • What happens next?

    On receipt of your application, a friendly and professional New Boiler Costs advisor will contact you to provide you with an instant quote.

    We will make a note of any particular circumstances that are important or urgent such as no hot water or heating. Let’s get started.

  • Can I change my mind?

    Yes, you are free to change your mind as long as you have not proceeded with the boiler installation. Let’s get started.

New Boiler Costs is a trading name of Grant Me Savings Limited, that operates as an Appointed Representative of European AG Retail Limited T/AS Zanussi Boilers who are authorised and regulated by the Financial Conduct Authority. We are a credit broker and not a lender, and offer credit from a panel of lenders.